The Patient Bill of Rights and Responsibilities have been adopted to promote quality care with satisfaction for patients, families, providers, and staff, regardless of race, color, religion, sex, age, national origin, physical or mental disability, veteran status, and /or the ability to pay. The providers and staff at Maverick County Hospital District Physician Specialty Group are committed to providing quality health care and maintaining the dignity and integrity of our patients.
As one of our patients, you have the right:
- To be treated with respect.
- To be provided assistance in a prompt, courteous, and responsible manner.
- To privacy and confidentiality.
- To information regarding your diagnosis, evaluation, treatments and prospect for recovery in terms you can understand.
- To understand the medications prescribed for you, what they are for, how to take them properly and what the possible side effects are.
- To be informed of the costs associated with your treatment upon request.
- To participate in decisions involving your health care, including, but not limited to choosing your health care provider and receiving information about any proposed treatment of procedure in order to give informed consent.
- To know the names, titles and qualifications of all who provide your care.
- To be informed of the procedure for submitting a complaint about MCHD, and or the quality of care you have received and to receive a response to your complaint in a timely manner.
- To initiate the grievance procedure without fear of reprisal if you are not satisfied with MCHD Physician Specialty Group decision regarding any complaint.
- To review and obtain copy of your medical record, subject to state law and MCHD Physician Specialty Group policies and procedures.
- To participate in the development of your plan of care in a language you can understand and to have a designated representative involved.
- To reasonable access to care with MCHD Physician Specialty Group’s scope of service, it’s stated mission and applicable laws and regulations.
- To refuse treatment to the extent permitted by law.
- To participate in the consideration of ethical issues that arise in your care.
- To be informed of medical consequences and risks of your decision to refuse treatment.
- To formulate an Advance Decretive of Living Will.
- To appropriate assessment and management of pain.
